Upon receiving your request, we will review it. We may ask you to clarify what data you are requesting.
If we do not have the data, we will notify you within 10 business days.
If we have the data, but we are not allowed to give it to you, we will tell you as soon as reasonably possible and identify the law that prevents us from providing the data.
If we have the data, and the data are public, we will respond to your request appropriately and promptly, within a reasonable amount of time by doing one of the following:
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Arrange a date, time, and place for you to inspect the data at our offices; or
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You may choose to pick up your copies, or we will mail or email them to you. We will provide electronic copies (such as email or CD-ROM) upon request, if we keep the data in that format and we can reasonably make a copy.
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Response time may be impacted by the size and/or complexity of your request, and also by the number of requests you make in a given period of time.
The Data Practices Act does not require us to create or collect new data in response to a data request, or to provide data in a specific form or arrangement if we do not keep the data in that form or arrangement. For example, if the data you request are on paper only, we are not required to create electronic documents to respond to your request. If we agree to create data in response to your request, we will work with you on the details of your request, including cost and response time.
We are also not required to respond to questions that are not about your data requests, or requests for government data.